Snag a Slot - Frequently Asked Questions

Snag a Slot is an online scheduling platform that allows clients to book time with you instantly, integrating with your Google Calendar and payment systems for seamless scheduling.

You can integrate Snag a Slot using a single simple HTML snippet that we'll provide.

At this time, the system connects to the calendar of the Google account that you've used to login. So, just one.

Yes, customization is available on the paid tier, allowing you to match your branding with colours, buttons, and more. Free tier has default styling but does have a light, dark and system (Will adapt to the devices default theme) theme to choose from.

Payments are handled via PayPal. We can help you set up your account. You receive payments directly, and Snag a Slot does not store any payment information.

We don’t store emails ourselves. Emails are used only for integrating with PayPal and Google Calendar to facilitate bookings.

Yes, Snag a Slot offers a generous free tier so you can try basic scheduling features before upgrading for customization and advanced tools.

At this time, the interface only allows single slots. But the visitor can book multiple in advance.

Not directly. But you have a lot of control over what hours per day of the week where bookings can be made e.g. Mon - Fri, 09:00 - 12:00 and 13:00 - 16:00.

Yes, they can't modify the calendar schedule directly, but they can suggest a new data and time, but this must be mutually agreed. You will get an email from Google Calendar if this occurs, it's up to you if you take the newly suggested changes, or suggest further changes yourself.

Yes, you can configure your availability per day, so clients only see slots that actually match your schedule.

Absolutely. You can block off specific times or whole days to ensure clients can’t book when you’re unavailable. Simply add events into your Google Calendar and clients won't be able to book during that period. You can also add 'All day events' that span multiple days for when you're out of the office for a longer duration.

Yes and No. At this time it's one calendar per Google account, but there is nothing from stopping you from creating multiple accounts and adding multiple widgets across the site.
Possible future development will let you share calendars, but we want to keep the system simpler so that costs are low and support is also low.

Yes, clients automatically receive email confirmations from PayPal for their payment, this acts as their receipt. They'll also receive an email from Google Calendar with the calendar details and a Google Meet link in it to join the meeting.

Yes. The widget will inform the visitor of the time zone of the owners calendar to help understand the time difference.

Yes, you can set multiple appointment types with different durations, prices, restrictions and descriptions.

The system has been developed to facilitate online bookings, but there is no reason that the event couldn't be in person, just clearly state this in the description, or follow up with the client to ensure you both know the venue. You can do this by replying to all on the Google Calendar Email that you received.

Yes, PayPal handles multiple currencies, so you can receive payments from clients worldwide.

Yes, you can embed your booking widget anywhere on your website using a small code snippet. You can embed it in multple places on the site. Also if you've used tags you can set it so that different places on the site show different bookable event types so that they're contextual.

For example if you're a hair dresser, on your hair colouring page, the widget could be setup to show event types that are tagged with 'colour', but on your styling page the widget could be setup for event types tagged with 'cut', and on the main booking page don't set a tag and all event types will be shown.

Payments are fully handled by PayPal, which follows industry-standard security protocols. A page is directly opened on PayPal where the whole transaction is carried out. Snag a Slot does not store any sensitive payment information.

Yes, you can require clients to book a certain number of hours in advance to prevent last-minute appointments.

Not at this time. If this becomes a regular request then we'll consider developing this. But as we don't store email addresses for privacy and GDPR purposes this would not be possible.

Yes, you receive email notifications for every booking, reschedule, or cancellation.

Yes, clients can cancel appointments directly through the Google Calendar by deleting it or selecting 'No' next to Going?. You can also cancel them in Google Calendar by deleting the event, but bear in mind it is good customer service to communicate with the other attendees prior to this step.

Currently, Snag a Slot supports standard pricing. At this time we do not offer such a feature, but we're considering it.

Yes, you can add buffer times before or after appointments to give yourself prep, wrap-up and rest periods.

Snag a Slot allows one PayPal account per login, which includes a live account and a Sanbox account (Used to make dummy bookings without real payments)

Yes, the widget is fully responsive and works on all mobile devices, tablets, and desktops.

Yes, paid users can export their booking data for reporting and analysis, although this will be obfuscated as we do not store the email address of the clients.

You can upgrade your plan from your account dashboard. Paid tiers unlock advanced features like styling/personalisation, more tags and analytics.

Our site owners terms and conditions are here https://snagaslot.co.uk/site-owner-terms-and-conditions/

Our site terms and conditions are here https://snagaslot.co.uk/site-terms-and-conditions/